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Your credit score plays a crucial role in your financial life, affecting your ability to borrow money, secure a mortgage, and even get the best mobile phone contracts. Yet, many people in the UK don’t fully understand how credit scores work or what they can do to improve theirs.

If you’ve ever wondered how your score is calculated or how to boost it, you’re in the right place. In this guide, we’ll break down credit scores in the UK, how they work, and the best strategies to improve yours.

credit scores in the UK

What is a Credit Score?

A credit score is a number that represents your creditworthiness. Lenders use it to assess how likely you are to repay borrowed money. In the UK, credit scores typically range from 0 to 999, depending on the credit reference agency (CRA) you check with.

Credit Reference Agencies in the UK

There are three main CRAs in the UK:

Each agency has slightly different scoring systems, but the principles behind them are similar. Generally, the higher your score, the better your chances of securing credit with favourable terms.

How is Your Credit Score Calculated?

Your credit score is based on several factors, including:

1. Payment History (35%)

Your track record of making payments on time is one of the biggest factors affecting your score. Missing or making late payments can lower your score significantly.

2. Credit Utilisation (30%)

This is the percentage of your available credit that you’re using. For example, if you have a credit limit of £5,000 and use £2,500, your utilisation is 50%. Keeping this below 30% can help maintain a strong credit score.

3. Length of Credit History (15%)

The longer you’ve had active credit accounts, the better. Lenders like to see a long and responsible credit history.

4. Credit Mix (10%)

Having a mix of different types of credit—such as credit cards, loans, and mortgages—can positively influence your score, as it shows you can manage different financial commitments.

5. New Credit Applications (10%)

Every time you apply for credit, a hard search is performed, which can temporarily lower your score. Too many applications in a short period may make you look financially desperate to lenders.

Why is Your Credit Score Important?

Your credit score affects many aspects of your financial life, including:

  • Getting approved for loans, mortgages, and credit cards.
  • The interest rates you’ll be offered. Higher scores usually mean lower interest rates.
  • Rental applications. Some landlords check credit scores before renting to tenants.
  • Mobile phone contracts and utility bills. Companies often check your score before offering a contract.

A good credit score can save you thousands of pounds in interest over time, so improving it is well worth the effort.

Proven Ways to Boost Your Credit Score

Now that we understand how credit scores in the UK work, let’s look at ways to improve yours.

1. Always Pay Bills on Time

Your payment history is the biggest factor in your score. Set up direct debits or reminders to ensure you never miss a payment.

2. Reduce Your Credit Utilisation

Keeping your credit utilisation below 30% is ideal. If possible, pay off balances in full each month to show responsible credit management.

3. Register on the Electoral Roll

Lenders use the electoral roll to confirm your identity and address. If you’re not registered, it can lower your score. You can sign up at gov.uk/register-to-vote.

4. Check Your Credit Report Regularly

Errors on your credit file can negatively impact your score. Check your reports with Experian, Equifax, and TransUnion for free using services like ClearScore and Credit Karma.

If you spot mistakes, contact the CRA to have them corrected.

5. Avoid Multiple Credit Applications in a Short Time

Each hard search can lower your score slightly. Instead of applying for multiple credit products at once, space out applications and use eligibility checkers to see if you’re likely to be approved before applying.

6. Keep Old Credit Accounts Open

Closing old accounts can shorten your credit history, which may reduce your score. If an old credit card has no annual fee, consider keeping it open.

7. Consider a Credit Builder Card

If you have a low score, using a credit builder card responsibly can help improve it. These cards have higher interest rates but are designed to help build positive credit habits.

8. Use Experian Boost

Experian offers a free service that lets you add Netflix, Spotify, and council tax payments to your credit report, which can improve your score.

9. Settle Any Outstanding Debts

If you have unpaid debts, settling them can positively impact your credit score. Some lenders may agree to a payment plan or a partial settlement to clear outstanding balances.

10. Avoid Joint Accounts with People with Bad Credit

If you have a joint account (e.g., a shared loan or mortgage) with someone with a poor credit history, it could negatively affect your score. Be cautious about linking your finances with others.

How Long Does It Take to Improve Your Credit Score?

Improving your credit score takes time and patience. Minor improvements can be seen in a few months, but significant changes often take 6-12 months or more. Consistently following good credit habits will yield the best results.

Common Credit Score Myths

1. Checking Your Credit Score Lowers It

Checking your own credit report is a soft search and does NOT affect your score. Only hard searches from lenders impact your score.

2. You Have One Universal Credit Score

Different CRAs calculate your score differently, so your score may vary between Experian, Equifax, and TransUnion.

3. You Need to Be in Debt to Build Credit

You don’t need to carry debt to build credit. Using a credit card responsibly and paying it off in full each month can build a strong credit history without interest charges.


Understanding credit scores in the UK and how they work is essential for financial success. A strong credit score opens doors to better loan deals, lower interest rates, and more financial opportunities.

If your score needs improvement, follow the proven strategies outlined in this guide. Small steps, like paying bills on time, keeping credit utilisation low, and checking your report regularly, can make a big difference over time.

Start taking control of your credit today and set yourself up for a healthier financial future!